Support

At NAV-X, we strive to support our customers and provide the best customer service possible. When you contact us, a service ticket will be created in our system and we will contact you to work with you on resolving your issue.

Please note that we will support all our customers, but customers with a support plan have higher priority.

If your Microsoft Dynamics NAV or Microsoft Dynamics 365 Business Central partner is an authorized NAV-X partner, we do recommend to work with your partner first. Your partner knows your business and can provide you excellent support.

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Are you an End User or Partner?
End UserPartner

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You can expect a response within 1-2 business days. We do out best to get back to you as soon as possible and typically respond the same business day.

Our Location

670 N Beers Street,
Building 4 – Floor 2,
Holmdel, NJ 07733

Open Hours

Mon – Friday: 
09 00 – 17 00 EST

Contact Details

Email: 
support@nav-x.com

Our office is closed on the following holidays:

  • New Year’s day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Day after Thanksgiving
  • Christmas Eve
  • Christmas Day